Operational Engagement

Where the books, systems, and reporting actually live.

The unglamorous, foundational work that makes everything else possible. We get the operational layer right so the strategic work has something solid to stand on.

Overview

You can't build strategy on a broken chart of accounts. Operations is where the foundation gets fixed.

Most finance problems aren't strategy problems — they're operational ones. A chart of accounts that doesn't match the business. A bookkeeping process that produces inconsistent numbers. A tech stack stitched together over five years that nobody fully understands.

Finance operations is the work of fixing all of that. Cleaning up the books, redesigning what needs redesigning, and building the systems and processes that make month-end actually close.

This is often the first engagement we run with a new client — getting the foundation right before layering on strategic CFO work. It's also available as a standalone engagement for businesses that have a CFO in place but need help executing.

Operational Focus Areas

Where finance ops moves the needle.

These are the engagements that consistently uncover problems, save hours of manual work, and make every downstream finance activity more reliable.

01

Bookkeeping Oversight

Monthly bookkeeping management, review of categorization, and ensuring transactions are coded consistently across periods.

02

Chart of Accounts Design

A chart of accounts that matches how the business actually operates — not generic templates. Built for reporting, not just compliance.

03

Reporting Package Buildouts

Custom reporting packages that surface what matters: gross margin by channel, contribution by SKU, OpEx by department, whatever your business requires.

04

Tech Stack Evaluation

Reviewing your accounting, AP, AR, expense, payroll, and reporting tools — identifying what's working, what's redundant, and what needs replacing.

05

Process Documentation

Documenting how things actually get done — close, AP, AR, expense reports — so the work doesn't live in one person's head.

06

Project & Hourly Work

One-off engagements: cleanups, system migrations, integration projects, special analyses. Hourly billing for clearly-scoped work.

Common Engagements

What ops engagements typically look like.

Operational projects come in many shapes. Here are the most common.

Get in Touch

Ready to fix the foundation?

Operational engagements are typically scoped tightly — defined deliverables, defined timeline, defined budget. We start with a diagnostic to identify what actually needs fixing.

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